Effective Date: January 1, 2024
When you engage with our services or contact us through our website, we may collect personal information including, but not limited to:
⦁ Name
⦁ Email address
⦁ Phone number
⦁ Address
⦁ Payment information
⦁ Any other information you voluntarily provide to us during the course of our communication and sessions
We may also collect non-personal information automatically when you visit our website, such as:
⦁ IP address
⦁ Browser type and version
⦁ Pages you visit on our site
⦁ Time and date of your visit
⦁ The referring URL
We may use your personal information for the following purposes:
⦁ To provide and manage our counselling services
⦁ To communicate with you, including responding to inquiries and scheduling appointments
⦁ To process payments
⦁ To send you administrative information, including updates on our policies
⦁ To improve our services and website
⦁ To comply with legal and regulatory requirements
Non-personal information collected may be used for the following purposes:
⦁ To monitor and analyze trends, usage, and activities on our website
⦁ To improve our website’s functionality and user experience
⦁ To ensure the security and integrity of our website
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
⦁ Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
⦁ Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations or to protect and defend the rights or property of Sense of Being Counselling.
⦁ Professional Obligations: As regulated health professionals, we may be required to disclose certain
information to regulatory bodies or other authorities
We implement a variety of security measures to protect your personal information. These include administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and availability of your data. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
You have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Sense of Being Counselling
Email: info@senseofbeing.net
Phone: 604-809-2100
True healing begins when we allow ourselves to be present with our struggles, embracing the journey of self-discovery and growth
